Get alert on abnormal trends in survey data

Revamping TikTok's COP to enhance monitoring and alerting capabilities

Timeline

Device

Collaboration

Responsibilities

Aug. 2024
Web App
PM: Riley Jin
R&D: Chao Li
Research, User flow,  
Design iteration, Prototyping

Project Overview

COP is an internal tool for PM and operation to monitor in-app survey data, which provide one-time exploratory surveys, AA(Abusive Activity) monitoring and observation tools, Signal collection for modeling and optimization.
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This project focuses on optimizing the data module of the survey platform to support high-frequency data analytics, real-time monitoring, and early warning systems for both individual and global surveys. The goal is to improve data processing efficiency, enhance visualization capabilities, and ensure timely detection of critical trends and anomalies.

What I design
Before
After

Single survey data analyzer

Single survey data analyzer redesign

Filtering fundamental data display

Allow users to monitor fundamental survey data with filtering capabilities to directly obtain survey data.

Adding customized data card for better understanding and monitoring

Creating customized data card to gain deep insight on survey

Setting up alert for abrupt data changes

COP will alert users on abrupt data change on workplace tool as they set up.

I'm working on the rest of this case study. Will be available soon
Hope you enjoyed your stay. Let’s cross paths!

ziyusongnorman@gmail.com