Project Overview
Windows system are exploring how to enhance work efficiency and free users' hands for more meaningful tasks.
In the summer of 2024, I interned at Microsoft and worked on an innovative AI project that explored the potential of AI technology beyond conversational AI. Collaborating with the AI research team, we investigated various approaches to productize AI and image recognition technology, ultimately developing a task-conducting AI agent embedded within the Windows OS.
Adopting new technology often presents challenges in building trust between users and the system. Following Microsoft's Human-AI Interaction principles, I explored various methods to foster trust in a system that could potentially take control of users' devices.
As a leader in AI technology, Microsoft continues to push the boundaries of what's possible. After launching Copilot, the company is now striving to transcend the limitations of conversational AI and develop an AI agent designed to truly assist users in completing tasks.
This is an engineer-led project aimed at exploring the possibilities of technology. As the only product designer involved, my role is to explore using scenarios, understand users' perceptions and expectations of the new technology, and design an MVP product prototype for exploration. Thus, the design task I was handed was designing an intuitive AgentOS MVP experience for users to input task, to monitor task conducting, and to control the outcome quality. For users, the key concerns revolve around the control and trustworthiness of the AI product.
The Problem Statement
